Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour solution guarantee with all of our Linux shared hosting packages, meaning each assistance question you send is going to be replied to in only 60 minutes max. Our support staff members are trained to rapidly deal with any case and to supply you with timely guidance on any situation that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is provided by a crew of experienced employees who will be able to respond to your request immediately. You’ll be able to get hold of the tech support team crew by launching a help and support ticket from your Online Control Panel or by sending us an e–mail message. On business days, you may as well call us on the telephone or make use of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a huge education base into the Control Panel so that you could get hold of important step–by–step instructions anytime. Each area of the Control Panel features its own contextual support area displaying a variety of how–to content articles. We have also made movies to provide you with a greater visual representation of precisely how to execute any presented task.