1 hour ticket response
We are specialized in giving a fast and adequate reply to every helpdesk ticket sent by a client. Our proficient client service team representatives will review your problem and will think of the best solution. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, our average helpdesk ticket response time has proved to be 20 minutes.
A First–Class Customer Service
We have a team of web hosting support techs who are eager to answer all your questions anytime you require help. The vast majority of our help desk team members have lots of years of experience in the Linux shared hosting sphere, which implies that you can always count on fast and adequate answers to your questions.
An Easy–to–Navigate Help Center Section
To help you get a quick hint on how to use a certain service, we have integrated a truly user–friendly Help Center section in your Online Control Panel. You can search through a big collection of web hosting account administration articles and website management articles, have a look at the F.A.Q. archive or watch our educational video tutorials.