A live chat is one of the channels of communication offered by some web hosting companies as part of their support services. Determined by the supplier, the chat is used for billing, pre-sales and/or tech support. This method of communication is quicker as compared to a support ticket and it makes it much less likely to misspell or misunderstand anything compared to a call with a representative. What's more, when the issue that you experience needs some time to be examined and taken care of, you're able to do something else in the meantime rather than just waiting, as you'd have to do if you call. Also, you can take advantage of a live chat assistance service totally free as long as you have world wide web access even when your website hosting supplier is based in a different country and they don't have a local telephone number you can call.

Live Chat Support in Shared Hosting

As a part of the support services that we offer for all of our Linux shared hosting, we have live chat support that is online 24x7, even on holidays. You'll be able to get in touch with us no matter if you already have an account or not, since we can help you with all sorts of things, ranging from giving you general information regarding our solutions if you aren't a customer yet and you are thinking about obtaining one of the plans, to assisting you with setting up an email account in an email client. Part of the problems are more complex and time-consuming, and you will need to take advantage of the ticketing system that is incorporated into the Hepsia website hosting Control Panel, but we can save you time and help you in real time on our live chat for various things.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we offer with our Linux semi-dedicated hosting, you're able to get the the right answers for any questions you may have or have lots of troubles resolved very quickly. The chat service is accessible each and every day, so that you'll be able to speak with a representative even on holidays and weekends. In the event that you are unsure which package is better for your web sites or if our hi-tech cloud hosting platform covers some system requirements, you may join the live chat before purchasing anything. In case you are an active customer, you will be able to receive more info about account settings, billing issues as well as a variety of common tech problems you may encounter, for example when you are unable to install an e-mail account in a client on your PC. The live chat can save you plenty of time no matter where you are or when you get in touch with us.